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Expert Advisor Troubleshooting

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The following error messages might appear in Experts Tab of the Terminal window when running the IntelliForex MT4 Expert Advisor (hereinafter IntelliForex EA).

  Connection error.

Action: Turn off your MetaTrader and then turn it on again. Also check your Internet connection. Contact IntelliForex support team if the problem persists.

  Error during map-file access.
Currently opened positions will not be closed/updated automatically.

Action: Monitor and update active positions manually.

  Error during receiving order data from IntelliForex server.
  Error <#> occurred while opening position <#>

Action: You can open, monitor and update order manually.

  Position <#> was not opened as maximum slippage value was exceeded
  Error <#> occurred while closing position: <#>
  Error <#> occurred while modifying position: <#>

Action: Log in to IntelliForex web-site. Check if open and closed positions on IntelliDashboard correspond to open and closed positions in your MT4. If not, update the positions in MT4 manually according to the dashboard data.

  Unknown symbol name EURUSD for OrderSend function.

Action: Set CurrencyPostfix value. For details see MetaTrader Auto-trading Installation Instructions.

In case if you receive other error notifications, please contact IntelliForex customer support via e-mail support@intelli4x.com or Live Support.

Note: Manually opened orders will not be closed automatically and are to be monitored and updated manually.

 
 
     
Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.